AI Reputation Manager

Turn every review into
an opportunity

Your AI reputation employee monitors every review site, replies to each customer in your brand voice with built-in tone safeguards, and turns review data into insights you can act on, all from one dashboard.

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Chat Reputation Manager
Reputation Manager
Start a conversation with Reputation Manager
Get help with your business by asking Reputation Manager anything.
Are there trends in customer feedback I should be aware of?
Reputation Manager Typing
Small business owner
Jason S. reviewed your business
★★★★★
Great experience, in and out in 30 minutes!
Response required

Thank you, Jason! We're glad to hear your visit was quick and efficient. Hope to see you again soon!

Suggest new response
Respond on Google.com
Your AI Impact revenue is
$11,394
Business owner seeing AI impact
128%
Review Growth
Automated review requests generate more reviews in the first 90 days.
75%
4+ Star Ratings
Businesses using proactive review requests see higher average star ratings.
90%
Response Rate
AI-powered replies ensure nearly every review gets a personal response.
AI Review Generation

Get more reviews on autopilot.

After every purchase or appointment, the AI automatically sends a personalized review request via SMS or email. It follows up at the perfect time, making it effortless for happy customers to leave a 5-star review on the platform that matters most.

Business owner earning more reviews
Reputation Manager
Reputation-Safe Responses

Every reply is personal, on-brand, and reputation-safe.

The AI reads each review, matches its language and sentiment, and writes a reply that references real details, never a template. Built-in tone safeguards keep positive reviews warm and negative reviews calm and professional, so every response protects your brand and wins customers back.

Chris L. reviewed your business
★★★★☆
Quick, reliable, and professional. Fixed everything on my list in one visit. Highly recommend!
Response required

Thank you for the great review, Chris! We're glad we could take care of everything efficiently and appreciate the recommendation. Don't hesitate to reach out if you need anything else in the future.

Suggest new response
Respond on Google.com
Reputation Manager
Configurable Response Rules

You set the rules. The AI follows them.

Stay fully in control of your automation. Set star-rating thresholds, response timing, and platform preferences so every reply matches your brand standards. Auto-publish your glowing reviews and hold anything sensitive for approval, the workflow bends to your comfort level, not the other way around.

Response Rules
5★ 4★
Auto-publish a personalized thank-you
Automatic
3★
Draft a reply and notify me first
Draft
1★ 2★
Hold for my approval before posting
Approval
Reply within 1 hour
Google
Facebook
Voice: Warm & professional
Review Monitoring

Every platform. Every review. One dashboard.

Monitors Google, Yelp, Facebook, BBB, and 50+ directories. Every new review flows into a single feed so nothing slips through the cracks. Get instant alerts for negative reviews so you can respond before they do damage.

Review Monitor
Google Business
3 new reviews today
4.8
★★★★★
All Responded
Yelp
Yelp
1 new review today
4.5
★★★★☆
Responded
Facebook
2 new this week
4.7
★★★★★
Drafting
B
BBB
0 new reviews
A+
Monitoring
Competitive Benchmarking

See how you stack up against competitors.

Your Reputation Score combines ratings, review volume, response rate, and recency into a single number. Compare it against local competitors to see exactly where you stand and where to improve.

Reputation Score
92
Your Score
71
Industry Average
1
Your Business
4.8 avg · 312 reviews
92
2
Competitor A
4.5 avg · 198 reviews
78
3
Competitor B
4.2 avg · 87 reviews
64
4
Competitor C
3.9 avg · 143 reviews
52
Review Insights Chat

Ask your reviews anything.

Your reviews are a goldmine of insight, if you had time to read every one. Just ask instead. The AI analyzes all of your reviews and ratings to surface sentiment shifts, recurring themes, and emerging issues, then hands you clear, actionable next steps. Spot the trend before it becomes a pattern.

Omega Dental Clinic ★★★★★ (432)
1510 Texas Avenue · (713) 228-1111
Review summary
4.2
Total reviews 432Started at 5.0
90%
RecommendedStarted at 80%
What recurring themes or keywords appear in my reviews, and how should I use them to improve my SEO and ad messaging?
Reputation Manager Typing
Review Widgets & Social Sharing

Show off your best reviews everywhere.

Embed review widgets on your website, share 5-star reviews to social media, and display trust badges that convert visitors into customers. Your best reviews become your best marketing asset.

Widget & Sharing Preview
Website Widget
4.8
★★★★★
Based on 312 reviews
Sarah M.
★★★★★
Amazing service! The team was punctual and did an incredible job.
Mike R.
★★★★★
Best experience I've had. Professional from start to finish.
Trust Badges
Google Verified
4.8 stars · 187 reviews
Yelp
Yelp Rated
4.5 stars · 89 reviews
Social Sharing
Facebook
Instagram
X
Analytics & Reporting

Data that tells you what customers really think.

Track star distribution, sentiment trends, review velocity, and keyword frequency across every platform. Weekly and monthly reports land in your inbox automatically, so you always know where your reputation stands without logging in.

Review Analytics, Last 30 Days
Star Distribution
5 ★
68%
4 ★
19%
3 ★
8%
2 ★
3%
1 ★
2%
Key Metrics
Total Reviews
47
Avg Rating
4.8 / 5.0
Response Rate
100%
Avg Response Time
4.2 min
Sentiment Score
+87%
Top Keyword
"Punctual" (12x)
★★★★★
"We went from ignoring most of our reviews to responding to every single one within minutes. Our Google ranking jumped from page 3 to the local pack in 8 weeks."
Andrea Williams
Andrea Williams
Owner, Sunrise Dental Care
FAQ

Frequently asked questions

What is the AI Reputation Manager?

The AI Reputation Manager is an AI employee that monitors your reviews across every major platform, generates new reviews by requesting them from customers at the right time, and drafts personalized, reputation-safe responses to every review. A built-in AI chat also turns your review data into plain-English insights. It runs 24/7 so your online reputation is always managed.

Which review platforms does it monitor?

It monitors Google Business, Yelp, Facebook, BBB, Trustpilot, and 50+ industry-specific directories. All reviews flow into a single dashboard so you never have to check multiple sites manually.

Will the AI responses sound robotic?

No. Every response is unique and references specific details from the customer's review. The AI matches your brand's tone and voice, so responses feel genuinely human. You can also review and edit any response before it's published.

How does the review request system work?

After a purchase or appointment, the system automatically sends a personalized SMS or email asking for a review. It times the request for maximum response rate and directs happy customers to Google or your preferred platform. Unhappy customers are routed to a private feedback form so you can resolve issues before they become public reviews.

Can I approve responses before they go live?

Absolutely. You can set it to auto-publish responses to positive reviews while requiring manual approval for negative or mixed reviews. Or you can approve every response manually. Set star-rating thresholds, response timing, and platform preferences so the workflow matches your brand standards and your comfort level.

Can it tell me what my reviews are actually saying?

Yes. Just ask. The built-in AI chat analyzes all of your reviews and ratings to surface sentiment shifts, recurring themes, and emerging issues, then gives you clear, actionable recommendations. Instead of reading hundreds of reviews, you get the takeaway and know exactly where to act.

Does it respond in my customers' language?

Yes. The AI detects the language of each review and replies in the same language, so international customers get a natural, on-brand response every time.

How does responding to reviews help my SEO?

Google's algorithm factors in review volume, recency, and response rate when ranking local businesses. Consistently responding to reviews signals an active, engaged business. The AI also naturally incorporates relevant keywords into responses, further boosting your local search visibility.

How long does setup take?

Most businesses are fully set up within a day. We connect your review platforms, configure your response preferences, set up review request triggers, and train the AI on your brand voice. You just review the settings and approve.

How much does it cost?

Pricing depends on the number of locations, review volume, and features you need. Contact us for a custom quote. Most plans cost a fraction of what you'd pay someone to manage reviews manually, and the ROI from improved ratings and local rankings pays for itself quickly.

Ready to own your online reputation?

Every review responded to. Every customer heard. Every search ranking improved.

Get Started